Privacy & Terms
At A to B Removals Direct Ltd, we value the trust our customers place in us and are committed to maintaining transparency, integrity, and accountability in all aspects of our service. This page outlines how we collect, use, and protect your personal information, as well as the terms and conditions that govern your use of our website and services. By engaging with A to B Removals Direct Ltd, you can be confident that your data is handled responsibly and that our operations adhere to the highest professional and legal standards.
Privacy Policy
A to B Removals Direct Ltd is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
1. Information We Collect
We may collect and process the following information:
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Personal details such as name, address, phone number, and email address.
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Details related to your removal or storage service requirements.
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Payment information where applicable.
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Correspondence or communications you send to us.
2. How We Use Your Information
Your information is used to:
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Provide and manage our removal, delivery, and storage services.
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Communicate with you regarding quotes, bookings, and service updates.
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Process payments and issue invoices.
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Comply with legal and regulatory obligations.
We do not sell or share personal data with third parties for marketing purposes.
3. Data Security and Retention
We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access. Personal information is retained only as long as necessary to fulfil the purposes outlined above or as required by law.
4. Your Rights
You have the right to:
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Request access to the information we hold about you.
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Request correction or deletion of your data.
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Withdraw consent for data processing where applicable.
To exercise these rights, please contact us using the details below.
5. Contact Us
If you have any questions about this policy or how your data is handled, please contact us.
Terms of Use
By accessing or using the website or services of A to B Removals Direct Ltd, you agree to the following terms and conditions.
1. General Use
This website and all associated materials are provided for general information and service facilitation. You agree to use our services only for lawful purposes and in accordance with these terms.
2. Quotations and Bookings
All quotations are provided free of charge and are valid for a limited period. Bookings are confirmed once a written acceptance or deposit is received. Any changes to your booking may affect pricing and availability.
3. Liability
While we take every care to ensure the safe handling of your belongings, A to B Removals Direct Ltd accepts no liability for:
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Loss or damage arising from customer packing or third-party involvement.
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Events beyond our reasonable control (e.g., weather, traffic, or access restrictions).
Our full liability terms are available upon request or as outlined in your service agreement.
4. Intellectual Property
All website content, including text, images, and branding, is the property of A to B Removals Direct Ltd and may not be copied or reused without prior written consent.
5. Amendments
We reserve the right to update or amend these terms at any time. Changes will be effective upon publication on our website.