Frequently asked questions

A deposit is required to secure your booking. The remaining balance is due on the day of the move, unless agreed otherwise. We accept bank transfer, cash, and credit or debit card payments. Please contact us if you need to discuss a payment method before your move.

1. Share what you need moved, both postcodes, your preferred date and access details. You can start with photos or a short video on WhatsApp. 2. We review your requirements and prepare a free, no-obligation quote. For larger moves, we can arrange a home or office visit. 3. When you are ready to proceed, we agree your moving date and the services included, such as packing or furniture dismantling. 4. On moving day, we load your belongings carefully, use blankets, wrapping and straps as needed, and transport them to your new address. 5. We unload into the agreed rooms. Any unpacking or furniture reassembly is arranged as part of your quote.

Send photos or a short video of everything you need moved to WhatsApp on 07886 339729, along with both postcodes and your preferred move date. Include items in your loft, garage, garden or storage if they are part of the move. Let us know about stairs, lifts, parking and access at both addresses, plus any packing or furniture dismantling you need. We’ll review the details and prepare a free, no-obligation quote. You can also contact us online or by phone.

Yes. For larger moves, we can arrange a convenient home or office visit to give you a more accurate estimate.

We’re based in Southampton, Hampshire, and cover the South Coast and beyond. Whether you’re moving locally or nationwide, we can help.

We recommend booking as early as possible to secure your preferred date. However, we’ll always do our best to accommodate last-minute moves when we can.

Yes. We supply strong, reliable packing boxes and materials to keep your belongings safe and secure.

Absolutely. Our team offers full or partial packing and unpacking services, depending on your needs.

Yes. We’re happy to dismantle larger items of furniture for transport and reassemble them at your new property.

Yes. We provide goods-in-transit and public liability insurance for your peace of mind.

We have a range of well-maintained, fully equipped vehicles to suit different move sizes, from small flats to large homes and offices.

Yes. We provide both domestic and commercial removals, tailored to minimise downtime and disruption.

Yes. We can collect your belongings and deliver them safely to your chosen storage facility, then return them when you’re ready. We support short- and long-term storage moves for homes and businesses across Southampton and Hampshire.

We understand things don’t always go to plan. Just let us know as soon as possible, and we’ll do our best to reschedule your move.

Yes. Our experienced team can handle fragile, bulky, or high-value items with extra care and the right equipment.

We use blankets, wrapping and straps as appropriate to protect furniture and secure the load. Our team plans the loading carefully and handles your belongings with care throughout the move. Tell us about fragile, valuable, heavy or specialist items when requesting your quote so we can plan the handling and protection they need.